I keep the behind‑the‑scenessystems & automations
running, so your team
can do the big stufflaunches • events • growth

A project is fixed scope with a clear finish line: one migration, one system build, one launch, priced upfront and done in weeks. A retainer is ongoing monthly support where I keep your operations running, maintained, and improving. Many clients start with a project and move to a retainer once they've seen how I work.

Projects: 50% to start, the rest at delivery. Retainers: billed on the 1st of each month, cancel any time with 30 days' notice. Never hourly, so you always know the price before the work begins.

Custom scopes are normal, and the fit call is where we shape one. If you're not sure what you need at all, start with the Ops Audit: you get a findings report and a 90-day roadmap either way, and the fee is credited toward any build or retainer we start within 60 days.

No pitch, no hard close, no test you can fail. You tell me what's messy, I ask questions and flag the quickest wins I can see, and I tell you honestly whether I'm the right fit. If I'm not, I'll say so and point you somewhere better.

Me. Always. No agency handoff, no mystery subcontractors, no junior assistant you didn't sign up for. The person on the fit call is the person in your systems.

I'm based in the Philippines and work async-first with teams worldwide, and if your team needs live overlap hours, we can arrange them. You'll hear back within one business day, usually faster. One boundary worth knowing upfront: I don't work weekends, so a Friday message usually gets its reply on Monday.

Email for the main thread, Loom videos for updates and walkthroughs, and Slack for quick questions if your team lives there. Every engagement gets a weekly update covering what shipped, what's next, and anything I need from you, as a short written note or Loom. No status-meeting calendar clutter unless you want it.

Three, in most engagements: the fit call before we start, an onboarding call at kickoff, and an offboarding call at wrap-up. Everything in between happens async through Loom, Slack, or email, which keeps your calendar clear and the work moving.

After the fit call you get a proposal within 48 hours, and once it's signed, kickoff usually happens within another 48 hours (weekends excepted). If my project slots are full, I'll tell you the real start date on the call rather than overpromise.

Every project closes with a real handover: documentation and SOPs for everything I built, so your team can run the day-to-day confidently. You also get 14 days of post-handoff support for questions and small fixes. After that, most clients either keep me on a light retainer so the systems stay maintained and keep improving, or come back when the next project shows up. Tools update, teams change, and businesses grow; that part is ongoing, and that's what retainers are for.

For existing and past clients, yes, small fixes are always welcome. For new clients, the Ops Audit is the smallest engagement, and it's deliberately priced to be an easy first step. It gives us both a real look at whether we work well together.

Carefully. Credentials are shared through a password manager, never over email or chat, and anything stored on my side gets deleted at wrap-up. Best practice is for your team to have its own password manager, and I can set that up for you as part of the work. One more principle: every tool we use in your business is paid for and owned by you, in your accounts, so nothing ever depends on mine.

Yes: 15% off any package, project or retainer. Mission-led work is why I do this, and the discount is my way of putting that in writing.